Events

Q-go events are a great way to learn how Q-go's next generation technology can help to maximize your online success with websites, virtual assistants, intranets, mobile websites and ATMs & kiosks.  Some Q-go events, such as "The State of Mobile," are available for download below.

Upcoming

"Growing Revenue: Giving People What they Want Online"  |  TBA

This session will share strategies to use online customer care to grow revenue and deflect calls for banks, utilities, airlines and telecommunications companies.

"Serving Diverse Segments: Spanish Customer Care Online and via Mobile Web"  | TBA

This session will present options for extending your online customer care to multi-lingual customer segments. Q-go's semantic and natural language search technology will be demonstrated.

Past

"The State of Mobile: Airline and Banking Trends and Practices" Webinar  |  May 6, 2010

This one-hour session reviewed current banking and airline industry apps and mobile website offerings, highlighting frontier efforts to engage, build loyalty and capture more share of wallet from online and mobile customers. This session is available as a pdf or video and can be watched in its entirety.  For a copy of the PowerPoint of this session, please contact us.

Download this webinar as a  PDF |  View the streaming video:

Q-go Client Congress in Barcelona Spain  |  April 22, 2010

More than 10 companies and 20 delegates participated in this share-knowledge event for Q-go users in Spain.  Business cases, such as La Caixa's click2call, were presented and best practices were discussed, helping delegates to maximize Q-go technology's ability to drive new revenues, deflect call center call volumes, and provide a superior online customer experience.

If you would like to be notified about upcoming events or have specific questions about Q-go events, please contact Eveline Meurs.